团队管理模式在强化急救护士法律意识及防范护理纠纷中的效果评价
| 作者: |
1杨巧华,
1魏彩第,
1张敬伟,
1王红娜,
1李淑杰
1 河北省迁安市人民医院护理部，河北 迁安 064400 |
| 通讯: |
杨巧华
Email: yangqh1130@sina.com |
| DOI: | 10.3978/j.issn.2095-6959.2016.04.008 |
| 基金: | 河北省卫生厅科研基金项目, 20150043(专科护理学) |
摘要
目的：探讨应用团队管理模式在强化急救护士法律意识及防范护理纠纷中的效果。方法：采用实施前后自身对照法，2014年7月~12月为实施团队管理模式前，2015年1月~6月时段为实施团队管理模式，分析实施前后两个时段的急救护士法律意识、护理纠纷、急救整体护理质量及护理满意度的差异。结果：团队管理模式实施后的护理纠纷总发生率明显低于实施前(P<0.05)，实施后护理人员护理操作技术考核、护理文书书写合格率、护理满意率等均明显高于实施前(P<0.05)。结论：实施团队管理模式有利于提高急诊科护士的法律意识，减少护理纠纷发生，促进护理质量持续改进及提高。
关键词：
急救
团队管理
法律意识
护理纠纷
Effect evaluation of team management mode in strengthening the legal consciousness of first aid nurses and preventing nursing disputes
CorrespondingAuthor: YANG Qiaohua Email: yangqh1130@sina.com
DOI: 10.3978/j.issn.2095-6959.2016.04.008
Abstract
Objective: To explore the effect of applying team management mode in strengthening the legal consciousness of emergency nurses and preventing nursing disputes. Methods: We evaluated emergency nurses’ awareness of the law, nursing disputes, quality of emergency care and overall satisfaction of nursing with the use of self-control method. Duration between July to December 2014 was defined as the before phase for implementation team management and January to June 2015 as the after phase. Results: The total incidence of the team management mode after the implementation of nursing disputes were significantly lower than before (P<0.05), after the implementation, nursing personnel assessment of nursing techniques operation, qualified rate of nursing document writing and nursing satisfaction rate were significantly higher than those of the prior to the implementation (P<0.05). Conclusion: The implementation of team management model is conducive to improve the legal awareness of emergency nurses, reduce the incidence of nursing disputes, and promote the continuous improvement of nursing quality and improve the quality of nursing.