关于智能分区门诊药房方案的探讨
| 作者: |
1张永,
1王斌斌,
1卢智,
1刘德业
1 南方医科大学南方医院医务处，广州 510515 |
| 通讯: |
王斌斌
Email: nfyywbb@126.com |
| DOI: | 10.3978/j.issn.2095-6959.2016.09.030 |
摘要
目的：探讨改善医院门诊及取药慢、差错的现状。方法：以南方医院为样本进行研究开发，设计分区式门诊药房管理模式。结果：达到减少患者在医院的停留时间和就医过程的走动距离。解决医院通常无法改变的首层大厅嘈杂纷乱问题。结论：分区式门诊药房管理模式更好为门诊患者服务，提升医院形象。
关键词：
分区式门诊药房
就医流程优化
取药及咨询便捷
提升药学服务质量
A study on intelligent district outpatient pharmacy program
CorrespondingAuthor: WANG Binbin Email: nfyywbb@126.com
DOI: 10.3978/j.issn.2095-6959.2016.09.030
Abstract
Objective: To improve hospital outpatient service and solve the problems of inaccuracy and inefficiency in medicine distribution. Methods: Researched and designed the management mode of partition outpatient pharmacy with Nanfang Hospital as sample. Results: Obviously reduced patients’ staying time and walking distance in the hospital, and solved the issue of noise and disorder in the hospital outpatient hall. Conclusion: Management mode of partition outpatient pharmacy can improve the outpatient service and the image of the hospital ultimately.